LeMar Service Crew Technician

US-IA-Sheffield
3 months ago
ID
2017-2294
# of Openings
1

Summary

This role is located in Sheffield, IA

 

Want to be a part of a leading global, manufacturing company that is creating innovative structural solutions in the agricultural industry and experiencing phenomenal growth for themselves and their high performing employees? Enjoy working in an environment where quality, reliability, and a passion for success is valued and where people work together to get things done?  

 

Then come join a team that is taking it to the next level – Lemar Industries!

 

Who We Are:

 

LeMar Industries is a subsidiary of CTB, Inc., a Berkshire Hathaway Company, offering complete grain handling and storage solutions.  With precision in-house engineering and detailing using the latest CAD technology, we deliver customized reliability and quality to customer’s exacting standards.  We do this by listening and giving customers exactly what suits their needs and we don’t stop there!  Ours is a lifetime partnership that starts before the order and continues into installation, implementation, and beyond.  From catwalks and towers to conveyors and temp storage, LeMar serves industries including grain, fertilizer, seed, feed and aggregate & mining, providing quality and reliability like no other for over 35 years!  Come experience the expertise and excellence that comes with leading-edge solutions – and join us in our mission in developing new technologies that help feed the world!

 

Our Vision: Leadership through Innovation®

Specific Responsibilities

What You’ll Do:

 

As the Service Crew Technician, you will travel onsite to various locations to provide excellent customer service and technical support for our customers.  You will help our customers with the transport, install, maintenance, repair and training on large products/equipment in a timely and accurate way.

 

You’re Accountabilities in the Role:

 

  • You will transport, set up, and provide training and maintenance with large products/equipment onsite with customers in an accurate and timely way.
  • You will handle the equipment training and installation of current products with the customers.
  • You will validate and test new product, providing feedback on issues found to the management team.
  • You will troubleshoot and repair daily mechanical issues on equipment as needed.

You will ensure quality system requirements are met and collaborate with the management team to ensure materials are available to perform equipment maintenance or repairs.

Requirements

Position Requirements:

  • Education/Knowledge: Associates degree in mechanical or technical fields preferred; or high school diploma with great technical background and communication skills.
  • Experience: Requires hands on fundamental application of technical skills as described in role, preferably in the Ag business or related. Strong mechanical background; trouble-shooting hydraulic and electrical interfaces would also be preferred. Requires a Class A CDL.
  • Functional Skills: Solid problem-solving skills and conceptual thinker, who can work through mechanical issues in a systematic way to understand the root cause and create solutions effectively.
  • Technological Aptitude/Other: Basic PC skills and Excel, along with written reporting.
  • Behaviors: High customer-oriented focus, with solid communciation skills to articulate situations and solutions effectively, and provide feedback to the company.
  • Culture Match: Conceptual thinker that can take a vision and create better processes/solutions. Enjoys collaboration and leading/participating in continuous improvement processes.

Other Important Information:     

 

Position Status & Salary:  Salary is commensurate with proven expertise. 

 

And, the compensation will grow as the team member grows!

 

Reports To:       Service Crew Technician Supervisor

 

Hours/Typical Work Week:    August through October experiences heavier business volume, this role requires someone that is able to work 60-70 hours per week on average during the heavier volume months.  Off season, typical work week on average is 50 hours per week.

 

Direct Reports:    None

 

Travel:   During heavier volume months, travel time is 2-3 days per week; every week (M-F leave on Monday return on Friday); during off season limited overnight would be 1 week a month for other months.  Areas traveled are in Central Midwest - IA, NE, KS, MO, SD, etc.                                                                                                                                              

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